Plans & Pricing

Choose the level of coverage your funeral home needs.

Start with website support, after-hours call coverage, case management, or the full Team Suite. Every plan includes onboarding and launch support, billed quarterly or annually (save 10%), with a six-month minimum subscription.

Not sure which plan fits? Most single-location homes start with Night Guard. Growing or multi-location homes choose Team Suite. Every plan includes onboarding, custom greeting setup, escalation configuration, and support from a team that understands funeral-home operations.

QuarterlyAnnual Save 10%

eterni CaseView

Case tracking and team dashboard without the voice call service.

$299/mo equiv.

$897 · billed quarterly · 6-month minimum · setup fee applies

check_circleCase & contact management
check_circle2 director + 1 staff seat
check_circleCall analytics dashboard
check_circleRole-based access control
check_circleLocation add-ons available

Choose CaseView Learn more →

eterni Concierge

Hands-on case management for funeral homes that handle calls in-house.

$499/mo equiv.

$1,497 · billed quarterly · 6-month minimum · setup fee applies

check_circleFull CRM, contacts & cases
check_circleCase workflow & lifecycle tracking
check_circle3 director + 2 staff seats
check_circleMulti-location support (add-on)
check_circleAppointments & follow-ups
check_circleEmail & SMS notifications

Choose Concierge Learn more →

eterni Night Guard

Reliable after-hours voice coverage for funeral homes, add locations as you grow.

$699/mo equiv.

$2,097 · billed quarterly · 6-month minimum · setup fee applies

check_circle500 calls/month included
check_circleFull call transcription included
check_circle2 director + 1 staff seat
check_circleSMS & email notifications
check_circleCustom greeting & voice

Choose Night Guard Learn more →

Compare plans at a glance

Every plan includes 24/7 support and a dedicated onboarding call.

	Night Guard	Concierge	Team Suite
Monthly equiv.	$699	$499	$899
After-Hours Coverage	✓	–	✓
Calls / month	500	–	1,000
Full Transcription	✓	–	✓
CRM & Contacts	–	✓	✓
Multi-location	Add-on	Add-on	Add-on
Account Manager	–	–	✓

Concierge is priced below Night Guard because it does not include after-hours voice coverage. Choose Concierge if your team answers calls in-house and wants the full case-management platform; choose Night Guard (or Team Suite) when you need families answered after hours.

See how we protect your data → Security & compliance

📋ETERNI CASEVIEW

The command center your funeral home runs on

CaseView dynamically generates structured case plans based on the family's religion, cultural preferences, and type of service, so your directors always know the right steps, in the right order, for every case.

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Dynamic Plan Generation

Case plans adapt to religion, culture, and service type automatically

dashboard

Live Case Dashboard

Wall-display ready, replaces whiteboards with real-time case status

policy

Patent-Pending Plan Builder

Full case lifecycle workspace with milestones and staff assignments

church

Religion-Aware Protocols

Jewish, Islamic, Catholic, Protestant, built-in service guidance

gavel

Compliance Audit Trail

Append-only log of every case action for full regulatory transparency

touch_app

Touch-Screen Optimized

Run it on a lobby display, arrangement office, or prep bay screen

$299/mo standalone · First 25 annual Team Suite customers get CaseView free for year one

A one-time setup fee applies · Six-month minimum subscription · Cancel anytime — you remain responsible for fees through your six-month minimum, then service ends at the close of your current billing term