eterni CaseView

Your Whiteboard. Without the Walls.

Your whiteboard, digitally reimagined.

eterni CaseView is the digital dashboard for your funeral home. Build each family’s plan around their tradition, see services and rooms at a glance, and keep the back office moving.

Works on the phones, tablets and screens you already have.

eterni CaseView shows every case on one board, builds a plan for the family’s tradition, assigns rooms, and orders vehicles for the service.

  • 5traditionsand 8 denominations, ready when you open a case
  • 3servicesburial, cremation and shipping plans built in
  • 7phasesfrom intake to disposition, on one board
  • Anyscreenphone, tablet, desktop or the wall in your office

Every family deserves a plan made for them.

  • Case details on whiteboards and sticky notes

  • Steps missed when a case changes hands

  • No one sure which chapel or prep room is free

  • Each family’s tradition, planned from memory

Built for the traditions you serve.

Choose the family’s tradition when you open a case, and eterni CaseView starts from a plan made for it.

  • Christian

    • Catholic
    • Protestant
    • Non-Denominational

    Burial, cremation and shipping plans

    Includes steps such as Funeral Mass

  • Jewish

    • Orthodox
    • Conservative
    • Reform

    Burial, cremation and shipping plans

    Includes steps such as Taharah (Chevra Kadisha)

  • Muslim

    • Sunni
    • Shia

    Burial and shipping plans

    Includes steps such as Salat al-Janazah

  • Hindu

    Burial, cremation and shipping plans

  • Secular

    Burial, cremation and shipping plans

Veteran honors can be added to any plan, and your admins can add traditions and steps to your protocol library.

Build the plan once. Follow it to the end.

  1. Intake
  2. Removal
  3. Arrangement
  4. Preparation
  5. Documents
  6. Service
  7. Disposition
  1. Choose the tradition and service

    Pick the family’s tradition, denomination and service: burial, cremation or shipping.

  2. Start from a built-in plan

    eterni CaseView lays out the steps for that tradition and service, with options such as veteran honors.

  3. Make it this family’s plan

    Drag steps into order, rename them, and add or remove them before you accept the plan.

  4. Assign and track every step

    Give each step to someone on your team. eterni CaseView records who completed it and when.

Cases, plans, rooms and vehicles, all in view.

  • Every case on one board

    Each case’s steps in color, from removal to burial, with its vehicles.

  • A plan for each family

    Steps for the family’s tradition and service, reviewed before you accept.

  • Chapels, prep bays and freezer

    Know which rooms are in use and how much space is left, at every location.

  • Vehicles for the service

    Order the hearse, limousine and family cars from the case, with eterni Livery.

More it can do

  • Family choices become tasks

    Livestream, veteran honors, a shomer or a janazah become steps.

  • Alerts before things slip

    Services not ready, paperwork waiting and stuck steps, flagged.

  • Rooms that follow the work

    Freezer to prep bay to chapel, as steps are done.

  • Assign, claim or transfer

    Hand out steps, or pass a case to another director.

  • Services by day

    What is coming up today and this week, from each case.

  • Night calls arrive as cases

    Calls eterni answers arrive as cases, with eterni Night Guard or eterni Team Suite.

Want the full list? Let’s walk through it.Book a walkthrough

See a case move through eterni CaseView

1:19Captions on screen

Arrival, preparation, and service, with tradition-aware plans and facility tracking.

Talk about your cases

Questions directors ask.

Which traditions does eterni CaseView support?

Christian (Catholic, Protestant and Non-Denominational), Jewish (Orthodox, Conservative and Reform), Muslim (Sunni and Shia), Hindu and Secular. Each has built-in plans for burial, cremation and shipping; Muslim plans cover burial and shipping. Veteran honors can be added to any plan.

Can we change a plan?

Yes. Add, remove and reorder steps before you accept the plan. After that, assign, claim or hand off steps as arrangements change, and eterni CaseView records who completed each step and when.

Can eterni CaseView run on a wall screen?

Yes. TV Mode turns a large touch screen at your front desk, arrangement office or prep area into a live board of every active case, in place of the whiteboard.

Do we need eterni Night Guard to use eterni CaseView?

No. eterni CaseView is available on its own, and it is included in eterni Team Suite. See Pricing for plan details.

All questions →

See your cases on one calm board.

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