eterni Team Suite
Calls, cases and removals, together.
eterni Team Suite brings 24/7 call coverage, eterni CaseView, a built-in CRM and eterni Livery for your first year into one account, for growing and multi-location funeral homes.
Keep your number. One account for every chapel. A dedicated Success Manager.
In eterni Team Suite a call is answered, opens a case in eterni CaseView, and a removal goes to your crew in eterni Livery.
- 600callsa month included, then $3 a call
- 24/7calls answered in your funeral home’s name
- 6seatsfor the owner, 3 directors and 2 staff
- 1yearof eterni Livery included, then $199/mo
Your funeral home should run from one place.
Calls, cases and removals in separate tools
Details retyped at every handoff
Each chapel working a little differently
After-hours calls that start the day behind
Everything your funeral home runs on.
Calls answered, day and night
Answered in your funeral home’s name, transcribed, and sent to your on-call director.
eterni CaseView included
Every case, from first call to final disposition, on any screen.
A built-in CRM
Contacts, cases and appointments in one place.
eterni Livery for your first year
Removals sent to your own crews with a signed record. Then $199/mo.
More it can do
Calls open the case
A call eterni answers arrives in eterni CaseView as a case, with its summary.
Call analytics
Call volume, call types and your busiest hours.
Removals sent to your livery
A first call that needs a removal goes straight to your livery.
Up to eight directors on call
A bigger on-call list for larger teams.
Every location together
Calls across all your locations, side by side.
A dedicated Success Manager
Onboarding support, quarterly reviews and priority help.
Want the full list? Let’s walk through it.Book a walkthrough
One first call, start to finish
A family calls
The call is answered in your funeral home’s name, day or night.
The case opens
The details land in a case your directors can run from any screen.
Your own crew brings them into your care
eterni Livery sends the removal to your crew and keeps a signed record.
eterni Night Guard and eterni Concierge, with more included.
eterni Team Suite is everything in eterni Night Guard plus everything in eterni Concierge, plus eterni CaseView and first-year eterni Livery, with more calls and seats included, at a lower combined price.
Compare every plan →Questions owners ask.
What does eterni Team Suite include?
eterni Team Suite is the whole funeral home in one account: 24/7 voice coverage, eterni CaseView, eterni Livery for your first year, the built-in CRM, and staff schedules for each location. It includes 600 calls per month with full transcription; calls beyond that are $3 a call.
Does eterni Team Suite include eterni Livery?
Yes. eterni Livery, for fleet, driver and transportation dispatch, is included with eterni Team Suite for your first year. After year one it continues as a $199/mo add-on.
How is eterni Team Suite different from eterni Night Guard and eterni Concierge bought separately?
eterni Team Suite is the complete bundle at a lower combined price: everything in eterni Night Guard plus everything in eterni Concierge, plus eterni CaseView and first-year eterni Livery, with more calls and seats included.
Who helps us get set up?
eterni Team Suite clients are assigned a dedicated Success Manager who provides onboarding support, quarterly reviews, and priority escalation.
Can we keep our phone number?
Yes. Calls forward from your existing lines, so families keep calling the number they already know. You do not need new phone equipment.
Let’s talk through the way your funeral home works.
Tell us about your calls, cases and locations. We will show you how eterni Team Suite fits.