eterni

Introducing eterni™.

From First Call
to Final Disposition.

One platform answers every call, builds every case, moves every family.

No new phone hardware. Live in about a week.

24/7 CoverageReligion-Aware ProtocolsTime & User-Stamped Audit TrailMulti-Location Ready30+ Languages24/7 CoverageReligion-Aware ProtocolsTime & User-Stamped Audit TrailMulti-Location Ready30+ Languages

First ring to morning brief

Every hour, fully handled.

01
call

The Call

Answered instantly, in your funeral home’s name.

02
record_voice_over

The Conversation

The right protocol, every word transcribed.

03
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The Escalation

3-level alert to the right on-call director.

04
event_available

The Morning Brief

Every call summarized, appointments ready.

Run your whole funeral home

The platform your funeral home runs on.

folder_managed

Case management

Full lifecycle, plan builder, compliance gates.

contacts

CRM & relationships

Every contact tied to the family and case.

calendar_month

Schedules & on-call

Staff rotations and escalation, fully defined.

location_city

Multi-location

Every chapel and facility, one account.

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Roles & accountability

Five scoped roles, an append-only audit trail.

smartphone

100% mobile-ready

Run it all from any device, anywhere.

Platform workflow

Every handoff stays connected.

Live
2:47 AM

First call answered

Warm 24/7 intake with human fallback

Review

Case opened

Director-ready summary and case plan

ETA

Removal dispatched

Crew, ETA, signatures, custody proof

Live

Command center updated

Multi-location visibility and audit trail

Next

Follow-up ready

CRM, schedules, and next steps in sync

verified
Time and user stamped

Calls, edits, handoffs, and escalations are documented.

One connected platform

From first call to final disposition.

Every stage of a case runs on one platform — no double entry, no handoffs lost between tools. Each step flows into the next, so your directors can focus on the family.

01

First Call

Answered 24/7 with compassion — transcribed, summarized, and escalated to your on-call director.

02

Intake & Removal

The call becomes a case; the removal dispatches to a matched, available crew — around the clock.

03

Arrangement

A tradition-correct plan, generated for the family’s faith and the type of service.

04

Preparation

Every preparation step tracked, in the right order, for every tradition.

05

Documentation

Permits and certificates, with compliance gates before a case can move forward.

06

Service

Family cars and the hearse, scheduled across every stop and tracked live.

07

Disposition

Burial, cremation, or shipping — executed, confirmed, and logged.

08

Aftercare

An immutable record of every action. Nothing slips through the cracks.

One platform. Every stage. No double entry. You focus on the family.

0/7
Every call answered, day or night
0+
Languages spoken with warmth
0%
Of actions time & user stamped

One platform. Use what you need.

Products that work alone,
or as one.

Team Suite app preview
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24/7 CoverageCRMCaseView IncludedMulti-Location

eterni Team Suite

The whole funeral home in one command center — 24/7 coverage, cases, CRM, and Livery.

CaseView app preview
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Case ManagementPlan BuilderMulti-LocationAudit Trail

eterni CaseView

Run every case from first call to final disposition, on any screen.

Night Guard app preview
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After-Hours30+ LanguagesEscalationMorning Briefs

eterni Night Guard

After-hours calls answered with warmth, escalated, and briefed by morning.

Concierge app preview
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CRMCase WorkflowMulti-LocationAppointments

eterni Concierge

Full operations platform — CRM, cases, and schedules for teams that answer their own calls.

Livery app preview
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Fleet TrackingDispatchDriver SchedulingLive Tracking

eterni Livery

Fleet, drivers, and transportation — dispatch removals and track every vehicle live.

Cultural Competence

Every family’s traditions, honored.

churchChristian· Vigil & memorial services
synagogueJewish· Chevra kadisha, shiva
mosqueIslamic· Ghusl coordination
temple_hinduHindu· Cremation rites & timing
diversity_3Secular· Personalized services

Security & Compliance

Protected as long as they trust you.

gavelFTC compliant· No pricing disclosed on calls, automatically.
lockData isolated· Row-level security per funeral home.
historyAppend-only logs· Every action permanently recorded.
admin_panel_settings5 scoped roles· Zero shared passwords, zero overreach.
verifiedNJ Registered SBE· Cert. No. A0720-60, SBE ID 60722184264.

Give your directors their time back.

Every call answered 24/7. Every case moving forward. Your team, in sync.

Request a Demo