For funeral homes and removal teams

Your calls covered.
Your removals moving.

eterni Night Guard answers after-hours calls with care. eterni Livery sends the right crew and keeps every handoff clear.

eterni Livery

Stop Chasing.
Start Knowing.

Send the right crew. Know where every job stands.

eterni Night Guard

Be There for Every Family.
Not Every Ring.

After-hours calls, handled with care.

eterni CaseView

Your Whiteboard.
Without the Walls.

Your whiteboard, digitally reimagined.

eterni Team Suite

Your whole funeral home,
in one place.

Calls answered day and night, every case and contact organized, and removals dispatched, from one account.

eterni Livery

Every removal answered.
Every handoff signed for.

Calls and texts become cases with a number. Crews accept from their phone and sign at the scene.

eterni Night Guard

Nights covered.
Mornings prepared.

Urgent calls reach your on-call director. Everything else is waiting in a clear morning summary.

eterni CaseView

Plans built around
every family’s tradition.

Christian, Jewish, Muslim, Hindu and Secular plans, ready when you open a case, with every step assigned.

eterni Team Suite

From the first call
to final disposition.

Answered, planned, dispatched and documented, for growing and multi-location funeral homes.

No new phone system
Guided setup
Use your phone or computer
Start with one service

Talk Through My Workflow Watch the walkthroughs

eterni · a real first call

callCall answeredIn your funeral home’s name

directions_carCrew accepted the removalFrom the driver’s phone

task_altSigned record filedBack into the family’s case

eterni Livery

smsRemoval requestedCase number sent back by text

groupCrew acceptedOffered to a rested, nearby crew

drawCustody signedSigned on the crew’s phone

eterni Night Guard

callAfter-hours call answeredIn your funeral home’s name

notifications_activeOn-call director alertedBy text and email

wb_sunnyMorning summary readyEvery call transcribed

eterni CaseView

churchPlan started from traditionBurial, cremation or shipping

assignment_indEvery step assignedWho completed it, and when

meeting_roomChapel and prep roomsIn view at every location

eterni Team Suite

callFirst call answeredDay or night

folder_openCase opened in eterni CaseViewReady on any screen

directions_carYour crew dispatchedeterni Livery, first year included

Start with the help you need today.

eterni Livery

Stop Chasing. Start Knowing.

Send the right crew. Know where every job stands.

See eterni Livery

eterni Night Guardeterni Livery included

Be There for Every Family. Not Every Ring.

After-hours calls, handled with care.

See eterni Night Guard

eterni Team Suiteeterni CaseView included

Calls, cases and removals, together.

24/7 call coverage, eterni CaseView, a built-in CRM and eterni Livery for your first year, in one account.

See eterni Team Suite

Need more later? eterni can also support cases, schedules, and office operations when you are ready.

Here is how it works.

eterni Night GuardAfter-hours calls

A family calls
The call is answered in your funeral home’s name.
We gather the details
Important information is captured clearly and respectfully.
Your team knows what to do
The right person is notified, and you have a clear record by morning.

eterni LiveryRemovals

A removal is requested
Enter the job and the details your crew needs.
The right crew is alerted
Drivers receive the job on their phone.
You see the status
Know when the job is accepted, underway, and complete.

See it in action.

Short, real walkthroughs. No jargon. See exactly what your team would use.

eterni Night Guard: how after-hours calls are handled

1:01Captions on screen

An after-hours call answered, sent to your on-call director, and summarized by morning.

More about eterni Night Guard →

eterni Livery: how a removal gets dispatched

1:11Captions on screen

One removal, from the first call to the signed record.

More about eterni Livery →

eterni Team Suite: one real first call, start to finish

1:28Captions on screen

One real first call, from the family's phone call to the funeral home's own fleet bringing their father into its care.

More about eterni Team Suite →

Easy to start. Easy to keep.

We set it up with you. Keep your number, keep your team, and start with the service that helps most right now.

Many teams can be live in about a week.

Keep your phone number
Calls forward from the lines families already know.
Guided setup
We set up greetings, questions, and who gets notified with you.
No new hardware
Use the phones and computers your team already has.
Real people help you launch
Onboarding, training, and launch support are part of getting started.