Introducing eterni™
A compassionate partner for families.
A complete platform for your funeral home.
eterni greets every family with empathy, on your hours, and runs the whole operation behind them: cases, CRM, staff, and multi-location facilities.
Find Your Fit
Which eterni fits your funeral home?
eterni Team Suite
$1,199/moGrowing or multi-location homes
Team Suite bundles every eterni product into one command center for your funeral home.
24/7 call coverage, full case management, a built-in CRM, and Livery dispatch all run from a single account.
Multi-location support makes it the right fit for growing or multi-chapel operations.
eterni CaseView
$599/moTeams that need a live case dashboard
CaseView is the operational workspace your directors run every case from, on any screen.
The patent-pending Plan Builder generates a tradition-correct plan for each family and tracks it through compliance gates, step by step.
Every edit and handoff is time- and user-stamped, so nothing slips through the cracks between shifts.
eterni Night Guard
$799/moHomes that need 24/7 call coverage
Night Guard answers every after-hours call with warmth, in over 30 languages, so no family reaches voicemail.
Calls are transcribed in real time and escalated through a 3-level chain to the right on-call director.
Your team wakes up to a morning brief with every call summarized and appointments already captured.
eterni Livery is included standard, so dispatch, driver scheduling, and live vehicle tracking come with every Night Guard subscription, no add-on required.
eterni Concierge
$599/moTeams that answer their own calls
Concierge gives teams that prefer to answer their own calls the full operations platform without voice coverage.
A complete CRM keeps every contact tied to their case, with appointments and follow-ups tracked automatically.
Five scoped roles and multi-location support keep the whole staff accountable across every facility.
eterni Livery
$399/moRemoval teams and livery partners
Livery dispatches removals to a matched, available crew and tracks every vehicle in real time.
Family cars and hearses are scheduled across multi-stop routes, with signatures and custody proof captured at every stage.
Included with Team Suite, or run standalone by livery companies serving funeral homes directly.
Built Into Every Product
One platform, fully accountable, anywhere.
A journey of dignity & care.
From the call at 2 AM to the record that honors a life well lived.
First Call
Intake begins the moment the call comes in.
Case Plan
Plan Builder assigns staff and tracks milestones.
Execution
Every team member sees current case status.
Legacy
Full history and audit trail, preserved.
Give your directors their time back.
No new phone hardware. Most homes are live in about a week.