Introducing eterni™
A compassionate partner for families.
A complete platform for your funeral home.
eterni greets every family with empathy, on your hours, and runs the whole operation behind them: cases, CRM, staff, and multi-location facilities.
Find Your Fit
Which eterni fits your funeral home?
eterni Team Suite
$1,199/moGrowing or multi-location funeral homes
eterni Team Suite bundles eterni Night Guard, eterni Concierge, eterni CaseView and first-year eterni Livery into one command center for your funeral home.
24/7 call coverage, full case management, a built-in CRM, and eterni Livery dispatch all run from a single account.
Multi-location support makes it the right fit for growing or multi-chapel operations.
eterni CaseView
$599/moTeams that need a live case dashboard
eterni CaseView is the operational workspace your directors run every case from, on any screen.
The Plan Builder starts each family’s plan from their tradition and holds the case at checkpoints between phases, step by step.
Every edit and handoff is time- and staff-stamped, so nothing slips through the cracks between shifts.
eterni Night Guard
$799/moFuneral homes that need 24/7 call coverage
eterni Night Guard answers after-hours calls with warmth, in English and many other languages, so families reach a caring voice instead of voicemail.
Calls are transcribed and can escalate through a 3-level chain to the right on-call director.
Your team wakes up to a morning brief with every call summarized and appointments already captured.
eterni Livery is included standard, so removal dispatch and driver scheduling come with every eterni Night Guard subscription, no add-on required.
eterni Concierge
$599/moTeams that answer their own calls
eterni Concierge gives teams that prefer to answer their own calls the full operations platform without voice coverage.
A complete CRM keeps every contact and appointment tied to their case.
Five scoped roles and multi-location support keep the whole staff accountable across every facility.
eterni Livery
From $399/moRemoval teams and livery partners
eterni answers your dispatch line at any hour and files the job while the caller is still on the line.
eterni Livery offers each removal to a rested, nearby, qualified crew by text and email, and re-offers it and alerts the owner if no one accepts.
Signatures, the transfer form and every custody step are captured on the driver’s phone, and the signed record goes back to the funeral home’s eterni or eterni CaseView case.
Built Into Every Product
One platform, fully accountable, anywhere.
A journey of dignity & care.
From the call at 2 AM to the record that honors a life well lived.
First Call
Intake begins the moment the call comes in.
Case Plan
Plan Builder assigns staff to each step.
Execution
Every team member sees current case status.
Legacy
Full case history, kept with the case.
Give your directors their time back.
No new phone hardware. Most funeral homes are live in about a week.